Testimonials

Our tremendous success is based on referrals from happy customers.

Here’s just a few of the real-life testimonials our team of brokers has received in recent times.

Kylie Platt Testimonials

“My experience with Kylie and her incredible team at Local Loans was nothing short of exceptional. People say buying a home is one of the most stressful life decisions, but Kylie and her team did nothing but support, comfort and care beyond expectations to make it one of the most enjoyable experiences of my life. The attention to detail before, during and after purchasing my property was and has been phenomenal and is the reason why I will continue to use them as my property experts.”

Harley

“I have had the pleasure of working with Kylie and her team on a number of occasions during the past few years. Not only is Kylie an expert in all areas of finance and lending, but she is also honest, down to earth, caring and above all a great person. A total pleasure to deal with and highly recommended.”

Ned Coten

“What a difference ten years can make! We’ve had consistent professional, friendly, and personal customer service from Kylie and the team in that time. Everything you don’t get from traditional banks.  Let’s face it, when was the last time a bank remembered it’s your birthday, called you by your first name, sent you a Christmas Hamper, and contact you with good news about saving you money! Err NEVER! Do yourself a favour call Kylie and The Local Loan Company today – at least for the Christmas Hamper ????“

Chris and Zuraina Hill

“Kylie and her team were absolutely fantastic and recently helped me secure a home loan. Having not applied for a loan in a long time Kylie was able to take all the stress and hassle out of the application. She simplified it all and the outcome was better than I expected.
I highly recommend Kylie and her company for any financing needs.”

Guy Saayman

“We first engaged Kylie and the team at The Local Loan Company in 2017 when we were considering upsizing our family home.  They helped us obtain finance to purchase our land in 2018 and then again in 2020 when we needed finance for the construction of our home.  Kylie is extremely knowledgeable on all things finance related and all of the lending options on offer in the market. She and the team are professional, efficient and always prompt to respond to queries. We won’t use anyone else”.

Melissa Adams

“Kylie has been my mortgage broker for many years, and I just wouldn’t use anyone else. The advice and assistance she has given me over this time has been invaluable.  I have no hesitation in recommending her to my family and friends.”

Melisa Perry

“Fantastic customer service from Kylie and The Local Loan Team means that we always have the best rate from our lender without us having to ask for a check-up. Kylie has renegotiated our mortgage twice in the last six months shaving over 0.75% from our existing variable rate. The Local Loan Company truly exceeds expectations in terms of providing ongoing customer service and satisfaction. First class customer service from Kylie and her team who still continue to ensure our mortgage rate is competitive 11 years after the original loan was drawn down. If you’ve never used a mortgage broker (or even if you have) give Kylie and her team a call for a professional, personal service that lasts long after your initial contact.”

Alistair and Donna Dawson

“Over the many years that I have used Kylie/Local Loan I have found Kylie to be an astute mortgage broker.  For a more experienced borrower like myself I can have great conversations with Kylie about different loan types, Lines of Credit, offset accounts, which are the best lenders etc..  For first time borrowers, like my niece, Kylie guides them through the process and ensures that they don’t over-commit or overextend themselves and they have a good understanding of the proposed loan.  I haven’t yet asked a question that Kylie can’t answer, and she certainly does her homework and soundly justifies her advice regarding lenders and loans.  Kylie also does the hard work of working with lenders when circumstances change, which I’m sure can be a frustrating experience, but one I then don’t have to endure, thanks to Kylie.   I am very happy with The Local Loan Company and am confident recommending them to anyone looking to take out or change their mortgage.”

Paul Baker

“Kylie & the Team at The Local Loan Company have been amazing to work with for the last 5 years. Kylie is so helpful at explaining things to us & helping us out with all our questions. We have gone back to Kylie with any financial questions we have moving forward with our life plans, and she is always so helpful and give the best advice. We appreciate her so much and would definitely recommend her to anyone! Thanks always Kylie!”

Georgia and Tony Buist

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Paul Fernie Testimonials

“As a single mum, it’s hard to find finance at times, but Paul has made the whole process seamless and found me options that I possibly wouldn’t be able to find myself. I was able feel comfortable and in control at every step of the process. Thank you so much for your continuous support and help, making my life for myself and my family more at ease, especially in these trying times.“

Sonia Donegan

“Paul always goes above & beyond to provide a service that is stress free and efficient.
I have no hesitation in recommending Paul to family and friends, as I have always been satisfied with his advice and service.“

Brooke Allen

“Paul was fantastic from beginning to end. Always kept me updated on the progress and helped me to understand the best way forward according to my circumstances. If he doesn’t know they way, it isn’t worth pursuing.  Thanks Paul, for a stress free migration of my home loan.”

Brendan Cebalo

“Have already recommended Paul to friends n family. Paul went above n beyond for us. We were extremely happy with Paul sorting our finances out.”

Michelle King

“Paul was an absolute star throughout the entire process, without him I would have given up. His professionalism and pursuit of our dream is something we will always remember.
Highly recommended and cheers Paul for everything.”

Ben Keeler

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Louise Milligan Testimonials

“Thank you so much for all your hard work Louise, you have been wonderful. B and I are so grateful that we have had such a knowledgeable and skilled broker to assist her with the purchase of her very first house.  We will certainly be recommending you to others. Thanks a million.“

DS

“Thank you, Louise, for all your support for buying my first home and being so helpful for Mum and I. I could not recommend you enough.”

Miss S

“Louise is a very caring and genuine person who respects where you are in life and truthfully will do everything she can to get your situation and needs sorted.  I can recommend her highly”. 

Ms D

“Louise is amazing, great at her job. Highly recommend.”

Mrs J

“Unreal …Great work Louise”. 

Mr and Mrs F

“Thank you so much Louise!  You did an amazing job and we both are grateful for your professional help and support! Thank you so much again.  Without you we could never have made it.”

Mr and Mrs C

“Thank you so much Louise!  You did an amazing job and we both are grateful for your professional help and support! Thank you so much again.  Without you we could never have made it.”

Mr and Mrs C

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Sean Abraham Testimonials

“As first home buyers, and complete mortgage novices, we put all our trust in Sean to help us with our very first loan. He walked us through all the options and was there every step of the way, answering every query and question (and there were a lot of them!) promptly and professionally. Sean always had our best interests as a main priority making sure every decision was thought out. We were successful in securing our loan and buying our first family home and wouldn’t have been able to get though that process without Sean doing all the financial heavy lifting for us.

We highly recommend Sean and look forward to the time when we need to use his services again.”

Carly Bunny & James Lynch

“Sean has been our finance broker for around 20 years and has managed all our finance over that time from new loans, re-financing and security substitutions.

Our finance structure is complex due to the number of properties we hold in our investment portfolio.

Sean has always sourced the most competitive and best suited loans from various lenders. Sean has always been professional, informative and managed the entire process for us from application to settlement of the property.

We would highly recommend Sean for his many years of experience, knowledge and strategic way of thinking about the best way to structure finance appropriate to the client’s needs.”

Candice Fraser

“Sean has been an amazing person who has been helping us with loan(s) in our property purchase journey.

He is very professional, reliable, extremely knowledgeable on various lenders and loan products and always presents the best option(s).

He is very prompt and would not mind to go his way beyond to keep things moving in case of any unforeseen processing delays.

He played a key role in making home loans process very smooth which otherwise would have been a daunting process.

We would strongly recommend Sean for financing requirements.”

Vishnu Annamaneni

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